privacy-policy

Privacy Policy

How we protect and handle your personal data

Last updated: 01 October 2025

At Tressia Labs S.L. we are committed to protecting the privacy and personal data of our users, clients, and partners. We process information transparently, fairly, and in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

  1. Who we are
  2. What data we collect
  3. Purposes and legal bases
  4. Data retention
  5. Data sharing and transfers
  6. Security measures
  7. Your GDPR rights
  8. Cookies
  9. Changes to this policy
  10. Contact

1. Who we are

Controller: Tressia Labs S.L.

Address: Rosello 37, 08024 Barcelona, Spain

Email: privacy@tressialabs.com

Tressia Labs is responsible for the processing of personal data described in this Privacy Policy.

2. What data we collect

  • Identification and contact details (name, email address, phone number)
  • Business and professional information you provide when interacting with us
  • Communications exchanged with us via email, forms, or meetings
  • Basic technical and analytics information (e.g., browser type, aggregated website usage metrics)
  • Billing and transaction information necessary to process payments (note: we do not store full credit card numbers)

We process your personal data for the following purposes and legal bases under GDPR:

PurposeLegal Basis
Providing servicesContract performance (Art. 6.1.b GDPR)
Customer supportContract performance / Legitimate interest
Website functionalityLegitimate interest (Art. 6.1.f GDPR)
Marketing communicationsConsent / Legitimate interest (with opt-out)
Legal complianceLegal obligation (Art. 6.1.c GDPR)

4. Data retention

  • Customer data: Retained for the duration of the business relationship plus 7 years for tax purposes
  • Marketing data: Until withdrawal of consent or legitimate interest no longer applies
  • Website analytics: Aggregated data retained up to 24 months
  • Legal compliance: As required by applicable laws

5. Data sharing and transfers

We may share your personal data only in the following circumstances:

  • Service providers: Trusted third-party providers who assist us in delivering our services (under appropriate data processing agreements)
  • Legal obligations: When required by law, court order, or regulatory authority
  • Business transfers: In the event of a merger, acquisition, or sale of assets (with appropriate notifications)
  • Consent: When you have explicitly consented to such sharing

6. Security measures

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

7. Your GDPR rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access: Request information about the data we process about you
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data (where legally permissible)
  • Right to restrict processing: Request limitation of data processing
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent for consent-based processing

To exercise these rights, contact us at privacy@tressialabs.com. You also have the right to lodge a complaint with your local data protection authority.

8. Cookies

Our website uses cookies to enhance your browsing experience. We use:

  • Essential cookies: Required for website functionality
  • Analytics cookies: To understand how visitors use our site
  • Functional cookies: To remember your preferences

For detailed information about our cookie usage, please see our Cookie Policy.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “last updated” date. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@tressialabs.com

Address: Rosello 37, 08024 Barcelona, Spain

Data Subject Requests: For exercising your GDPR rights, please use our Data Subject Request Form